Gmail’s spam filter is awful

It’s amazing how many legitimate email is marked as spam by Gmail. It is now placing every email from the lath.in domain into it’s spam folders. It does not even see that the sender is in the contacts list of the Gmail mailbox since ages. This is just awful for me, as it means I cannot use my primary email address to send email to Gmail recipients.

If I was running a small business with an email address on my own domain, I might have been doomed. This shows how centralised systems are much more fragile to failure than distributed systems. Maybe I mean how monopoly in email has disastrous consequences.

Gmail has a support document that says:
“Also, each time you mark a message as ‘Not Spam,’ your Contacts list is automatically updated so that future messages from that sender are received in your inbox.” However, emails from me were going to the spam folder even after previous such messages were marked as ‘Not Spam’ by a user.

Searching in Google reveals posts from as far back as 2007, when many users were apparently receiving email from Google themselves in their spam folders.

This is pathetic for a product that was in beta for years, and initially had a very good spam filter. At this stage, one wonders why don’t they use SpamAssasin anyway.

Gmail is great for email with other Gmail users, but not for non-Gmail users. Great, we have just seen lock-in with email from your favourite web company, Google.

6 Responses to “Gmail’s spam filter is awful”


  1. 1 sushubh

    google apps does not lock you in.

  2. 2 vedant

    The web has a lot of reports where Google Apps admins and users had awful trouble with Postini and couldn’t investigate or get it fixed because they had no access. If they had been using their own mail servers, this and probably many other stuff wouldn’t have been a problem.

    Google is getting a monopoly on the consumer part of the web. It might turn out to be worse than Microsoft. See how they track every Google account and how their Chrome browser helps them track every webpage you visit. And if they use tracking mechanisms on their upcoming Chrome OS, Google could know every goddamn thing you do on it.

  3. 3 sushubh

    TINA factor comes here as well.

  4. 4 vedant

    Suddenly Yahoo! Mail looks much better..

  5. 5 sushubh

    heh. use it for a couple of days and then talk. i log in to yahoo mail once in a while and the who experience is nothing but frustration.

  6. 6 vedant

    I used to use it earlier without much problems. The new AJAX interface suits some people. The classic interface is also good if you don’t receive a lot of email.

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